Overview

Substantive Systems ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Contact information: Name, email address, phone number, and company name when you submit a form or contact us.
Business information: Details about your business operations that you provide to help us understand your needs.
Usage data: Information about how you interact with our website, including pages visited and time spent, collected through analytics tools.
Device information: Browser type, operating system, and device type for website optimization.

How We Use Your Information

We use collected information to:

Respond to your inquiries and provide requested services
Send project proposals and service-related communications
Improve our website and services
Analyze website traffic and usage patterns
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in operating our website and business (such as email services or analytics providers), but only to the extent necessary to perform their functions.

Analytics

We use Plausible Analytics, a privacy-focused analytics service that does not use cookies and does not collect personal data. This helps us understand how visitors use our website while respecting your privacy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our website contact form.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.